Last Updated: March 1, 2026

These Terms and Conditions govern your use of the website and services provided by Ace Home Heating and Air Conditioning LLC (“we,” “us,” or “our”), including our SMS and email communications programs. By using our services, submitting forms on our website (https://acehomeservicesrepair.com), or opting into our communications, you agree to these Terms and our Privacy Policy.

1. SMS Program Description

Ace Home Heating and Air Conditioning LLC provides HVAC service updates, appointment confirmations, maintenance reminders, and marketing promotions via SMS and email to users who explicitly opt-in. This messaging program is designed to ensure optimal customer support and timely communication regarding your heating and air conditioning needs.

2. User Representation & Age Restriction

By using this service and opting into our SMS program, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

3. Consent to Receive Messages

By providing your mobile phone number and affirmatively checking the consent boxes on our forms, you authorize Ace Home Heating and Air Conditioning LLC to send text messages to your mobile number. Consent to receive SMS messages is not a condition of purchasing any goods or services from us.

4. Opt-Out Instructions

You can cancel the SMS service at any time. Just text “STOP” to (951) 772-3741. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time, and we will resume sending SMS messages to you.

5. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. You can also get help directly by emailing us at aduarte@acehomeservicesrepair.com or by calling (951) 772-3741.

6. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions with our service and the status of your scheduled appointments. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy Policy Cross-Link

Your use of the messaging program is also governed by our Privacy Policy, which details how we collect, use, and strictly protect your data without sharing it with third parties for marketing purposes. If you have any questions regarding privacy, please read our privacy policy here: https://acehomeservicesrepair.com/privacy-policy

9. Changes to Terms

We may update these Terms and Conditions from time to time to remain compliant with telecommunications regulations and carrier requirements. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Information

If you have questions about these Terms, please contact us at:

Ace Home Heating and Air Conditioning LLC

Address: 5324 Mission Blvd #3, Riverside, CA 92509, United States

Phone: (951) 772-3741

Email: aduarte@acehomeservicesrepair.com